Contact Customer Care


If you are experiencing problems with our service, have an issue regarding your account or just want to tell us how we are doing -- be it a compliment or dissatisfaction -- we want to know. You can connect live with a customer care member, during business hours through chat or if you prefer you can complete the below form at any time.

Please note that Customer Care will be closed or operating under adjusted holiday hours on the following federal holidays:

Holiday Date Adjusted Holiday Hours
New Year's Day Thursday, January 1, 2026 Closed
Martin Luther King, Jr. Day Monday, January 19, 2026 8:00 AM - 5:00 PM ET
Presidents' Day Monday, February 16, 2026 8:00 AM - 5:00 PM ET
Memorial Day Monday, May 25, 2026 Closed
Juneteenth Friday, June 19, 2026 8:00 AM - 5:00 PM ET
Independence Day (Observed) Friday, July 3, 2026 Closed
Labor Day Monday, September 7, 2026 Closed
Columbus Day Monday, October 12, 2026 8:00 AM - 5:00 PM ET
Veterans Day Wednesday, November 11, 2026 8:00 AM - 5:00 PM ET
Thanksgiving Day Thursday, November 26, 2026 Closed
Day after Thanksgiving Friday, November 27, 2026 8:00 AM - 5:00 PM ET
Christmas Eve Thursday, December 24, 2026 8:00 AM - 5:00 PM ET
Christmas Day Friday, December 25, 2026 Closed
Other Ways to Contact Us

Phone/Text/SMS: (888) 524-0059

Business Hours:
Monday through Friday
8:00am - 8:00pm (US EDT)